Privacy Policy

Welcome to Mi-Pets! This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our India-based eCommerce store. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you create an account, place an order, subscribe to our newsletter, or communicate with us.

1.2 Device Information: We may collect certain information about your device, including your IP address, browser type, and operating system. This information helps us analyze trends, administer the site, track user movements, and gather demographic information.

  1. How We Use Your Information:

2.1 To Provide and Improve Our Services: We use your personal information to process your orders, communicate with you, and provide customer support. We may also use your information to personalize your shopping experience, improve our website, and enhance our product offerings.

2.2 Marketing and Promotional Communications: With your consent, we may send you promotional emails about new products, special offers, or other information that we think may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.

2.3 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal processes or respond to lawful requests from public authorities.

  1. Information Sharing and Disclosure:

3.1 Service Providers: We may share your personal information with third-party service providers who help us with various aspects of our business operations, such as payment processing, order fulfillment, shipping, and marketing. These service providers are authorized to use your personal information only as necessary to provide services to us.

3.2 Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, or enforce our website policies.

  1. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Security:

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

  1. Your Rights:

You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities and to request the transfer of your personal information to another party. If you wish to exercise any of these rights, please contact us using the contact information provided below.

  1. Changes to This Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Mi-Pets Address: [Insert Address] Email: [Insert Email] Phone: [Insert Phone Number]

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.